It's that time again for Lillie McFerrin's Five Sentence Fiction. This week's word prompt is "Business", and deals a little with my own personal experiences with customer service, but this story still is a fictional piece nonetheless.
Have a great weekend, everyone. =-)
|Photo Credit: Mike Licht|
The thick-accented voice that called himself Ajay had John on hold for fifteen minutes before telling him,"Sir, you need to call the new accounts department and they will be happy to set you up with a new phone line."
"I'm not looking to set up a new line," John explained and added, "What I have been trying to tell you is that I'm just trying to pay my cell phone bill, and for some reason, I am not able to do that online."
"I see, sir, well let me transfer you to the billing department and they will be happy to help you with that right away, please hold."
John breathed in deeply and let out a burst of tension after hearing the automated voice say, "Thank you for holding, we appreciate your business, and we will have a representative help you momentarily."
Fifteen minutes had passed, John's patience nearly exhausted, then a live voice says, "Hello, my name is Ajay and how can I help you today?"